With your membership, you receive the following benefits, subject to the terms and conditions below:
- Automatic 10% Cash Back and Shipping Rebates on Fresh Finds Purchases
- Free Return Shipping Rebates on Fresh Finds Purchases
- 5% Cash Back on Purchases at Marketplace Retailers
- Shipping & Return Shipping Rebates
Your Fresh Finds Advantage benefits are available only to you and to permanent residents of your household who are at least 18 years old. In addition, membership benefits are only available to personal, non-commercial purchasers. Any order that is deemed a commercial (non-personal) use or high-volume/reseller order, at our sole discretion, will not be eligible for membership benefits.
Automatic 10% Cash Back and Shipping Rebates on Fresh Finds Purchases
As a member, you receive automatic 10% cash back and shipping rebates on every Fresh Finds purchase you make during your active membership. Simply shop as you normally would — online, over the phone, or by mail. 10% of your order sub-total (minus taxes and fees) and your shipping cost will be automatically applied to your Savings Center. Savings Center earnings will be paid out in the form of a check (see the “Savings Center” section for details). You can earn automatic 10% cash back and shipping rebates on an unlimited number of Fresh Finds purchases throughout your anniversary year.
Limits & Details: The 10% cash back is valid on merchandise only. Taxes, shipping charges, and other fees are not included. If a discount or other deal is available on a purchase, the 10% cash back will be applied to the sub-total price you pay after all such reductions are applied.
Free Return Shipping Rebates on Fresh Finds Purchases
As a member, you receive unlimited return shipping rebates, covering the full cost of any return shipping charge you might pay on every Fresh Finds purchase you make during your active membership. Please refer to the “How to Submit a Rebate” section for details. Rebates will be applied to your Savings Center and paid out in the form of a check.
Limits & Details: Return shipping rebates must be claimed within 60 days of the original return date.
5% Cash Back on Purchases at Marketplace Retailers
As a member, you receive 5% cash back when you shop at eligible Marketplace retailers. This 5% is based on your order sub-total (minus taxes and fees). It will be applied to your Savings Center and paid out in the form of a check. To receive 5% cash back on online orders, start by logging on at FreshFindsAdvantage.com. Click through the Marketplace links to the retailer website, and complete your purchase during that session in the browser window that opens from that link. Your 5% cash back will be applied automatically to your Savings Center. To receive 5% cash back on in-store or catalog purchases, start by shopping with any retailer listed in our Marketplace network. Submit a rebate claim online, and send us a copy of your receipt. See “How to Submit a Rebate” for details.
To earn 5% cash back on grocery purchases, make your purchase at an eligible grocery retailer in the Marketplace. You can make your grocery purchase in-store or online through the Marketplace links. After your purchase, submit a rebate claim with your dated proof-of-purchase documentation. To view participating grocery retailers, visit the “Groceries & Household Supplies” category in the Marketplace and look for retailers with the “rebate only” flag.
Limits & Details: To qualify for 5% cash back, purchases must be made at the retailers listed on the program website. Marketplace retailers are subject to change without notice; to see the most up-to-date list, please log on to FreshFindsAdvantage.com. Your savings on online Marketplace purchases will automatically appear in the Savings Center within 5-7 days of your purchase being shipped. Your savings on in-store or catalog purchases will appear in your Savings Center upon verification and processing, which can take 3-6 weeks after your rebate claim and proof of purchase has been received. Rebates for in-store or catalog Marketplace purchases must be claimed within 60 days of the original purchase date. You can earn a maximum of $1,000 in 5% cash back each anniversary year. One purchase per retailer per day is eligible for 5% reimbursement. Purchases of gift cards and money orders, as well as purchases using a retailer’s bill-pay service, are not eligible for 5% reimbursement. Restrictions imposed by a participating retailer may apply. To view a specific retailer’s restrictions, please click the cash-back restrictions link on that retailer’s page on FreshFindsAdvantage.com. The 5% cash back is valid on an order sub-total only. Taxes, shipping charges, and other fees are not included. If a retailer offers a discount or other deal on a purchase, the 5% cash back will be applied to the sub-total price you pay after all such reductions are applied.
Shipping and Return Shipping Rebates at Marketplace Retailers
As a member, you are eligible for rebates on shipping and return shipping costs on any Marketplace purchase you make through the program. You can receive up to $10 per shipping or return shipping charge on Marketplace purchases, up to a maximum of $500 per year in both shipping and return shipping rebates on Marketplace purchases. Rebates will be applied to your Savings Center and paid out in the form of a check. To receive a rebate after you make a purchase or return a purchase, submit a rebate claim along with your dated proof-of-purchase documentation and, when applicable, your return documentation. Please refer to the “How to Submit a Rebate” section for details.
Limits & Details: You are eligible for up to $500 in shipping rebates on Marketplace purchases and up to $500 in return shipping rebates per anniversary year. (Please note that the $500 maximum in shipping rebates doesn’t apply to Fresh Finds purchases. You can claim an unlimited number and amount of shipping rebates on Fresh Finds purchases throughout your anniversary year.) Shipping rebates must be claimed within 60 days of the original purchase date. Return shipping rebate documents must be dated and submitted within 60 days of your return date. Return shipping rebates require two forms of documentation: valid proof of your original purchase and valid proof of your return shipping charge. Please refer to the “How to Submit a Rebate” section for details. Only one return shipping rebate claim can be made per each original order. Insurance coverage for return shipping of the item is not provided under the program. Shipping rebates are not available for in-store pickup fees on grocery purchases.
How to Submit a Rebate
To submit a rebate claim online, visit the “Rebates” tab on FreshFindsAdvantage.com, and fill out and submit the electronic rebate form. You can email your proof-of-purchase documentation, along with your claim number, to [email protected] Online submissions will appear in your Savings Center upon verification and processing, which can take 3-6 weeks.
You can also send your proof-of-purchase documentation by mail to: Fresh Finds Advantage Rebates, P.O. Box 290728, Wethersfield, CT 06129-0728. Please be sure to write your claim number on all documentation. Mailed submissions will appear in the Savings Center upon approval, which can take 3-6 weeks from the postmark date of your submission.
Proof-of-purchase documentation must list the retailer, purchase date, item(s) purchased, purchase amount, and shipping charge (if applicable). Acceptable documents include a sales receipt, a packing slip, an order confirmation email, or an order confirmation page.
For return shipping rebates, you must provide two forms of documentation with your claim: Valid proof of your original purchase and a receipt for the return shipping charge. Proof-of-purchase documentation must display the price paid, retailer information, and purchase and shipping dates. Return shipping documentation must include the shipping charge and the destination address; USPS receipts that indicate the destination zip code are acceptable. (NOTE: If a return label is provided by the retailer, and the return shipping fee is deducted from your store refund/credit, please provide a copy of your statement showing the credit amount less the return shipping fee.)
The savings you earn through the program are deposited into your Savings Center and sent out in the form of a check to the mailing address on file for you. As long as you were an active member when you made purchases that qualify for cash back, you'll receive a check within 3-6 weeks of our receipt of notification from the retailer that your order has shipped or our receipt of your proof-of-purchase documentation. You'll also receive a check for your shipping or return shipping rebate claim after we receive and approve your rebate claim; please allow 3-6 weeks for processing. Whenever possible, we'll try to bundle multiple payouts into a single check.
Limits & Details: You can view your current Savings Center balances and activity by visiting FreshFindsAdvantage.com, or you can ask about any balances or activity by calling Customer Service anytime at 888-799-3871. Should you cancel your membership, you will receive a check for the amount remaining in your Savings Center.